At Thames Wire, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website, you agree to the practices described in this policy.
1. Who We Are
Thames Wire is an independent blog based in Windsor, United Kingdom.
- Phone: +44 070 6343 5086
- Email: [email protected]
- Address: 1 Thames St, Datchet Rd, Windsor SL4 1QB, United Kingdom
We are the “data controller” responsible for determining how and why your personal data is processed.
2. Information We Collect
When you use our website, we may collect the following types of information:
- Personal Information: such as your name, email address, or phone number if you contact us directly or subscribe to our newsletter.
- Technical Information: including IP address, browser type, device details, and operating system.
- Usage Data: such as the pages you visit, the time spent on the site, and referral sources.
- Cookies and Tracking Data: small data files stored on your device to improve your browsing experience and help us analyse site performance.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To operate, maintain, and improve our website.
- To respond to your enquiries and provide customer support.
- To send newsletters, updates, or content you have opted into.
- To monitor website performance and understand how visitors use our content.
- To comply with legal obligations.
We do not sell, rent, or trade your personal information to third parties.
4. Legal Basis for Processing Data
We process your personal data under the following lawful bases:
- Consent: when you subscribe to newsletters or provide information voluntarily.
- Legitimate Interests: to analyse site traffic and improve user experience.
- Legal Obligations: where we are required to comply with UK laws.
5. Cookies and Tracking
Thames Wire uses cookies and similar technologies to:
- Improve website functionality.
- Analyse site performance and traffic trends.
- Remember user preferences.
You can manage or disable cookies through your browser settings. Please note that some features of our website may not function properly if cookies are disabled.
6. Data Sharing and Third Parties
We may share your information with trusted third-party service providers, such as:
- Analytics providers (e.g., Google Analytics) to measure site performance.
- Email service providers to send newsletters or updates.
These third parties are contractually obliged to handle your data securely and in accordance with UK GDPR.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.
- Newsletter subscriptions: until you unsubscribe.
- Contact form submissions: up to 12 months.
- Analytics data: stored in aggregated, anonymised form.
8. Your Rights Under UK GDPR
As a user based in the United Kingdom, you have the following rights:
- Right of Access: request a copy of the personal data we hold about you.
- Right to Rectification: correct inaccurate or incomplete information.
- Right to Erasure: request deletion of your personal data.
- Right to Restrict Processing: limit how your data is used.
- Right to Data Portability: request transfer of your data to another service provider.
- Right to Object: object to data processing in certain circumstances.
- Right to Withdraw Consent: withdraw your consent at any time.
To exercise your rights, please contact us at [email protected].
9. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
10. International Data Transfers
Although Thames Wire is based in the UK, some of our service providers may process data outside the United Kingdom. Where this occurs, we ensure that adequate safeguards (such as Standard Contractual Clauses) are in place to protect your data.
11. Links to Other Websites
Our blog may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies.
12. Children’s Privacy
Our website is not directed at individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it promptly.
13. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Any updates will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
- Phone: +44 070 6343 5086
- Email: [email protected]
- Address: 1 Thames St, Datchet Rd, Windsor SL4 1QB, United Kingdom